This Refund Policy describes the conditions under which refunds may be requested and processed for services or digital content offered on our website related to SHADOWGUN LEGENDS. By using our website and accessing its services, you agree to the terms outlined in this policy.
Our website provides information, resources, or links regarding SHADOWGUN LEGENDS. We are not the official developer or publisher of the game. Purchases made directly through third-party platforms, such as Google Play or the App Store, are exclusively subject to those platforms’ refund rules and procedures. It is the responsibility of users to review and understand these policies before making any purchase.
Access to digital content is considered final once delivered. Refunds cannot be guaranteed after digital products or services have been provided. Please ensure you carefully review all descriptions before completing any purchase.
Refund requests may be considered under the following circumstances:
- Duplicate purchases made through our website.
- Failure to deliver purchased content due to technical errors, verified and confirmed by our support team.
- Exceptional cases that will be individually reviewed by our staff.
Refunds will not be issued in the following cases:
- Change of mind after purchase.
- User’s inability to meet the technical requirements to access digital content.
- Purchases made through external platforms outside our control.
All transactions related to SHADOWGUN LEGENDS made via official distribution platforms, including Google Play and the App Store, are managed exclusively by those platforms. We cannot process or intervene in refund requests for such transactions.
If you believe you qualify for a refund under this policy, please contact our support team with proof of purchase, transaction details, and a description of the issue. Each request will be reviewed carefully and processed within a reasonable time. Additional information may be required for verification purposes.
Our website is not responsible for in-game purchases, premium currency, or items made within SHADOWGUN LEGENDS. Such purchases are handled solely by the official providers, and refund requests must be directed to them.
This Refund Policy may be updated periodically to reflect changes in our practices, legal requirements, or technical adjustments. We recommend reviewing this page regularly to remain informed about our current refund practices.
If you have any questions regarding this Refund Policy or wish to request a refund according to the conditions stated, please contact us through the information provided on our website.